Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 10069
VM0010069Goldmember10069@example.test · +601110010069 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
3,484
Current loyalty balance
Lifetime Spend
RM 4,356
Across 44 visits
Total Visits
44
Since 2024-04-23
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,484 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 6
Outlet purchase
2026-05-25 · Member activity · RM 95.25
App session
2026-05-13 · OPLUMO Outlet 6
Points credited
2026-05-01 · Member activity · RM 107.95
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 6
Outlet purchase
2026-04-07 · Member activity · RM 120.65
Points credited
2026-03-26 · OPLUMO Outlet 6
Outlet purchase
2026-03-14 · Member activity · RM 133.35