Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10068
VM0010068Membermember10068@example.test · +601110010068 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
141
Current loyalty balance
Lifetime Spend
RM 177
Across 2 visits
Total Visits
2
Since 2026-06-20
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
93d
2026-07-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
141 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 5
Outlet purchase
2026-06-26 · Member activity · RM 54.75
App session
2026-06-14 · OPLUMO Outlet 5
Points credited
2026-06-02 · Member activity · RM 62.05
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 5
Outlet purchase
2026-05-09 · Member activity · RM 69.35
Points credited
2026-04-27 · OPLUMO Outlet 5
Outlet purchase
2026-04-15 · Member activity · RM 76.65