Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10056
VM0010056Goldmember10056@example.test · +601110010056 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
2,551
Current loyalty balance
Lifetime Spend
RM 3,189
Across 17 visits
Total Visits
17
Since 2025-09-25
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
91d
2026-07-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,551 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 10
Outlet purchase
2026-06-28 · Member activity · RM 126.00
App session
2026-06-16 · OPLUMO Outlet 10
Points credited
2026-06-04 · Member activity · RM 142.80
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 10
Outlet purchase
2026-05-11 · Member activity · RM 159.60
Points credited
2026-04-29 · OPLUMO Outlet 10
Outlet purchase
2026-04-17 · Member activity · RM 176.40