Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10044
VM0010044Silvermember10044@example.test · +601110010044 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,997
Current loyalty balance
Lifetime Spend
RM 2,496
Across 18 visits
Total Visits
18
Since 2025-10-26
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,997 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 15
Outlet purchase
2026-08-16 · Member activity · RM 100.50
App session
2026-08-04 · OPLUMO Outlet 15
Points credited
2026-07-23 · Member activity · RM 113.90
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 15
Outlet purchase
2026-06-29 · Member activity · RM 127.30
Points credited
2026-06-17 · OPLUMO Outlet 15
Outlet purchase
2026-06-05 · Member activity · RM 140.70