Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10042
VM0010042Silvermember10042@example.test · +601110010042 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,443
Current loyalty balance
Lifetime Spend
RM 1,805
Across 43 visits
Total Visits
43
Since 2024-06-28
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
77d
2026-07-24
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,443 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 13
Outlet purchase
2026-07-12 · Member activity · RM 35.25
App session
2026-06-30 · OPLUMO Outlet 13
Points credited
2026-06-18 · Member activity · RM 39.95
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 13
Outlet purchase
2026-05-25 · Member activity · RM 44.65
Points credited
2026-05-13 · OPLUMO Outlet 13
Outlet purchase
2026-05-01 · Member activity · RM 49.35