Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10038
VM0010038Membermember10038@example.test · +601110010038 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
39
Current loyalty balance
Lifetime Spend
RM 50
Across 1 visits
Total Visits
1
Since 2026-04-25
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
149d
2026-05-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
39 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 9
Outlet purchase
2026-05-01 · Member activity · RM 36.75
App session
2026-04-19 · OPLUMO Outlet 9
Points credited
2026-04-07 · Member activity · RM 41.65
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 9
Outlet purchase
2026-03-14 · Member activity · RM 46.55
Points credited
2026-03-02 · OPLUMO Outlet 9
Outlet purchase
2026-02-18 · Member activity · RM 51.45