Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 10036
VM0010036Membermember10036@example.test · +601110010036 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
72
Current loyalty balance
Lifetime Spend
RM 91
Across 1 visits
Total Visits
1
Since 2026-04-01
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
72 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 7
Outlet purchase
2026-04-07 · Member activity · RM 62.25
App session
2026-03-26 · OPLUMO Outlet 7
Points credited
2026-03-14 · Member activity · RM 70.55
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 7
Outlet purchase
2026-02-18 · Member activity · RM 78.85
Points credited
2026-02-06 · OPLUMO Outlet 7
Outlet purchase
2026-01-25 · Member activity · RM 87.15