Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10030
VM0010030Goldmember10030@example.test · +601110010030 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
4,076
Current loyalty balance
Lifetime Spend
RM 5,096
Across 37 visits
Total Visits
37
Since 2024-11-16
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
44d
2026-08-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,076 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 1
Outlet purchase
2026-08-14 · Member activity · RM 99.00
App session
2026-08-02 · OPLUMO Outlet 1
Points credited
2026-07-21 · Member activity · RM 112.20
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 1
Outlet purchase
2026-06-27 · Member activity · RM 125.40
Points credited
2026-06-15 · OPLUMO Outlet 1
Outlet purchase
2026-06-03 · Member activity · RM 138.60