Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10020
VM0010020Silvermember10020@example.test · +601110010020 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,446
Current loyalty balance
Lifetime Spend
RM 1,808
Across 11 visits
Total Visits
11
Since 2026-03-18
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,446 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 8
Outlet purchase
2026-09-02 · Member activity · RM 100.50
App session
2026-08-21 · OPLUMO Outlet 8
Points credited
2026-08-09 · Member activity · RM 113.90
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 8
Outlet purchase
2026-07-16 · Member activity · RM 127.30
Points credited
2026-07-04 · OPLUMO Outlet 8
Outlet purchase
2026-06-22 · Member activity · RM 140.70