Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10005
VM0010005Membermember10005@example.test · +601110010005 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
236
Current loyalty balance
Lifetime Spend
RM 296
Across 7 visits
Total Visits
7
Since 2026-06-23
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
236 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 10
Outlet purchase
2026-09-27 · Member activity · RM 37.50
App session
2026-09-15 · OPLUMO Outlet 10
Points credited
2026-09-03 · Member activity · RM 42.50
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 10
Outlet purchase
2026-08-10 · Member activity · RM 47.50
Points credited
2026-07-29 · OPLUMO Outlet 10
Outlet purchase
2026-07-17 · Member activity · RM 52.50